Welcome to Sam Food. By accessing and using our website or purchasing our products, you agree to comply with the following Terms of Service. Please read them carefully.

1. General

  • These Terms of Service govern the use of Sam Food’s website, products, and services.
  • By placing an order, you confirm that you are at least 18 years old or using the service under the supervision of a guardian/parent.
  • We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Products & Availability

  • All products displayed on our website are subject to availability.
  • We reserve the right to limit quantities, discontinue products, or update prices without notice.
  • Product images on the website are for illustration purposes only; actual product packaging may vary.

3. Orders & Payments

  • Once an order is placed, you will receive a confirmation via Email/WhatsApp/SMS.
  • For prepaid orders, payments must be completed at checkout.
  • For Cash on Delivery (COD), please ensure you have the exact amount ready at the time of delivery.
  • We reserve the right to cancel any order due to payment issues, stock unavailability, or incorrect information provided.

4. Shipping & Delivery

  • Shipping timelines are mentioned in our [Shipping Policy].
  • Delays due to courier service, weather, or public holidays are beyond our control.
  • Customers are responsible for providing accurate delivery details.

5. Returns & Refunds

  • Our refund and return policy is available in detail under [Refund & Returns Policy].
  • Only unopened, unused, and damaged/wrong items are eligible for return.

6. User Responsibilities

  • You agree not to misuse our website for fraudulent activities, spreading false information, or illegal purposes.
  • You must not attempt to hack, damage, or disrupt our website or servers.

7. Intellectual Property

  • All content on this website, including logos, images, designs, and text, is the property of Sam Food.
  • You may not copy, reproduce, or use any material without prior written permission.

8. Limitation of Liability

  • Sam Food shall not be held liable for any allergic reactions, misuse of products, or indirect damages arising from the use of our products.
  • Customers are advised to check product labels for ingredients before consumption.

9. Governing Law

  • These Terms of Service are governed by the laws of Pakistan.
  • Any disputes shall be handled under the jurisdiction of courts in Lahore, Pakistan.

10. Contact Information

For questions about our Terms of Service, please contact us:

📩 Email: Samfoods7@gmail.com
📞 Phone/WhatsApp: +92-334-6396391
📍 Address: 25 Km, Ferozpur Road, Kahna Nu, Lahore